A Modern IT Partner for organisations that need more than an MSP
We deliver secure, outcome-driven IT through UK governance, a South African Centre of Excellence, and AI-enabled service delivery — helping organisations reduce risk, control cost, and scale with confidence.
Our Partners
More Than an MSP — We’re a Modern IT Partner (MIP)
Most MSPs treat IT as a list of tickets. We treat it as a strategic enabler of your organisation. As a Modern IT Partner, we focus on:
Outcome
Auxaura
Who we typically work with
Auxaura operates a globally optimised delivery model, combining UK governance and compliance with a South African Centre of Excellence. Strategic oversight and client engagement are led from the UK, while highly skilled engineers deliver proactive support and project execution from South Africa — providing resilience, consistency, and cost efficiency. We support organisations across the UK, South Africa, and the UAE, primarily working with regulated, security-conscious businesses that value accountability and clarity. Our clients range from startups to 5,000-user organisations, across legal, financial services, recruitment, manufacturing, agencies, and IT service providers.
Services
Technology partnerships that scale with your business.
Are You Ready?
Start Your IT Journey with Us Today
Why Choose Us
Why Auxaura ?
Traditional managed service providers focus on tickets, tools, and time spent. Auxaura focuses on outcomes, accountability, and long-term value.
We operate as a true extension of your organisation — combining strategic oversight, robust governance, and a globally optimised delivery model to support modern, growing businesses.
Whether you need fully managed IT, cloud and security expertise, or trusted technical resources, we align technology with your commercial and operational goals.
O1
One Team. One Promise.
Sales and service fully integrated — no handover gaps.
O2
True 24×7×365 Support
Always-on service desk — not call diversion.
O3
Experience-Led XLAs
We measure sentiment, not just response times.
O4
Innovation as Standard
AI, automation and analytics built into delivery.
Testimonials
What Our Clients Say
Our clients share their experiences after using our IT solutions.
“The way the team responded was excellent, they jumped on it straight away, found the problems and put measures in place as a team to stop this from happening again. We can't ask much more than that.”
"Generation IT has transformed our IT experience by providing proactive support and strategic guidance. Their service desk is responsive and their account management ensures we stay ahead of technology changes."
They handle an average of 1,700+ support tickets per month for us, delivering rapid, high-quality responses even during periods of peak traffic. Our current average first-response time is just 24 minutes and 34 seconds—a 93% improvement—all while maintaining exceptional user satisfaction”